Shipping policy
UK SHIPPING
Shipping costs £4.95 (2-5 working day delivery service)
Orders over £40 - Free Economy Shipping
INTERNATIONAL SHIPPING
If you live outside of the UK and require international shipping, please contact us at info@jandafood.com. We can price up shipping for any destination. Please include your contact details, address details and your full order requirements. We can then easily issue you with a quote to your destination.
Please note that we are NOT liable for any import taxes or duty fees.
TURNAROUND
We aim for all orders to be shipped within 48 hours, Monday - Friday 8am - 5pm. Orders placed after 12pm will usually be shipped on the next working day. Due to large numbers of orders over the weekend, orders may take 48 or even 72 hours to despatch at the start of the week.
Please email/message if you need a priority despatch.
CARRIERS & TRACKING
We use APC & Royal Mail to deliver our orders. A tracking number is provided by the shipping carrier and we will update your order with the tracking information.